Shipping policy

Shipping Policy — WOC Wear

 

Thank you for shopping with WOC Wear. We are committed to delivering our products to customers worldwide.

1. International Shipping

WOC Wear offers international shipping to supported destinations, including the United States, United Kingdom, European countries, South Africa and other eligible markets.

Shipping availability is confirmed during checkout.

2. Order Processing

Many WOC Wear products are made to order.

Orders undergo payment verification, production, quality checks and shipping preparation before dispatch.

Processing times vary by product and production workload.

3. Estimated Delivery

Estimated delivery periods depend on the destination country, selected product and available shipping services.

Where available, customers will see destination-specific delivery estimates during checkout or through tracking information.

Delivery dates are estimates and are not guaranteed unless expressly stated.

4. Shipping Charges

Shipping charges may be included in the product price for selected markets or promotions.

Any additional shipping charges will be disclosed before customers complete payment.

5. Order Tracking

Once an order has shipped and tracking information becomes available, customers may receive tracking details by email or through the available order tracking service.

Tracking updates depend on the shipping carrier.

6. Customs, Taxes and Import Duties

International orders may be subject to customs duties, import taxes or handling charges.

Unless explicitly included in the checkout total, these charges are the customer’s responsibility, subject to applicable law.

7. Incorrect Delivery Addresses

Customers are responsible for providing accurate delivery information.

Please contact us immediately if an address correction is required.

Changes cannot always be made after dispatch.

8. Delayed or Missing Deliveries

If an order is delayed, please contact WOC Wear with the order number.

We will investigate the shipment with our fulfillment or shipping partners and provide an appropriate resolution in accordance with applicable consumer law.

9. Damaged or Incorrect Items

If an item arrives damaged, defective or incorrect, contact WOC Wear promptly with the order number and photographs where reasonably available.

Eligible claims may result in a replacement, refund or other legally required remedy.

10. Customer Support

For shipping questions, please contact WOC Wear through our published customer support channels.